Transfers, Meet/Assist

Airport Transfers

PBT will provide you with one of the most valued service of transfers to and from the airport. The service is provided to all travelers ticketed by us on international travel within the Nairobi area to and from Jomo Kenyatta International Airport at a cost of Kshs. 1,800/= per transfer

With this transfer service you are assured of the following value adds:

PBT drivers undergo the “Defensive Driving Course” done to equip them with the best techniques and knowledge of driving around, within Nairobi and its environs. This has been enforced to deal with the rising insecurity issues such as carjacking. At PBT we regard the safety of our travelers to be of the utmost importance.

PBT vets their drivers prior to hiring them. The drivers we hire are experienced, mature and responsible.

All drivers possess valid certificates of good conduct, driver’s license, and are medically insured.

All vehicles used for transfers are modern and are marked with our logo. The drivers are all equipped with mobile phones for the purpose of communication.

All the cars undergo regular mechanical inspection. All certifications inclusive of PSV license, Road license, Comprehensive Insurance are valid.

Travelers are picked up from their designated pick up points straight to their destination.

24 Hour emergency phone numbers are availed to the travelers in case of any emergency..

PBT through its airport representatives, Tradewinds Limited, operates an office at the airport. We can provide at the disposal of your travelers, the time saving convenience of Meet and Assist/VIP services.

Our Meet and Assist representatives will:-

  • Welcome the travelers upon arrival and departure
  • Assist with baggage claim
  • Escort travelers to the appropriate ground transportation.
  • Resolve seating discrepancies for continuing flights prior to airport arrival
  • In the event of flight delays/cancellations, the Meet and Assist representative will:-
  • Book alternative reservations.
  • Ensure protection of bookings already made for our clients.
  • Reconfirm/cancel hotel reservations.
  • Call ahead to inform of change in traveler’s plans.

This service is provided for on request basis and at a cost of US$ 25.00 for all regional and international tickets issued by us.

7. 24-Hour Emergency Service Centre– Local/ International

PBT operates a 24-hour emergency service. Our Senior Managers and staff are on call after working hours and during the weekend and public holidays to deal with any travel related emergencies. Hotline numbers are circulated to clients on a regular basis.

8. PBT Emergency Criteria

Emergency’ is defined as – Urgent booking requests that cannot be handled by the client branch, normally for the same day, next working day, over weekends & Public Holidays. The following Principal services are provided by the centre:

  • Reservations of Airline Tickets, hotel accommodation or car rental
  • Purchase of Airline Tickets (using credit card)
  • Emergency Medical/repatriation assistance
  • E-ticketing service
  • Modification of initial travel schedules
  • Assistance in case of lost luggage

Last Minute/Emergency Ticket Requirements

Travel plans often change unexpectedly, making short notice or en route ticketing a must.  In these instances, Pacific Blue Travel and Tours Limited utilizes the following methods:

  • Our emergency Duty staff will issue tickets

  • Airport Meet & Assist Staff will deliver tickets on departure at JKIA

  • Reservations through our satellite branch  or issued at our main branch office

Traveler’s Advice

  • Vaccination and Health requirements as per your itinerary

  • Airport Closures/ Flight cancellations and delays/ Natural calamities

  • Lost ticket assistance

Travel Insurance

PBT is able to arrange locally, travel insurance with American International Group (AIG) and UAP Insurance. PBT will charge a minimal facilitation fee plus you will pay the actual Insurance costs being taken by the traveler.

Car Hire

PBT can facilitate the provision of all types of cars ranging from saloon cars, minivans, and 4WDs, VIP cars e.g. Mercedes Benzes, Toyota Lexus Saloon and Land cruiser Prados. The cars are clean and in good mechanical condition, comprehensively insured and PSV licensed.

Tours

Leisure Travel

 In additional to the corporate benefits that PBT will bring to your organization we would also look to provide employee benefits in terms of leisure products for your staff.  Experience has shown us that provision of such leisure products increases traveler loyalty to PBT and helps develop an incentive to work with us.  Features include:-

  • Special Leisure facilities through our preferred established vendor relationships with numerous suppliers, including various tour operators.

  • Discount on a wide variety of holiday alternatives, priority waiting list status when a tour is sold out, upgrades on hotel rooms.

  • Value adding leisure programmes such as tours specifically developed for your employees, whom will benefit from the information and opportunities that PBT Travel makes available to them in different countries.

Domestic Tours

PBT has a team of knowledgeable tour professionals who take care of all local tour and hotel bookings for hotels and lodges in East Africa. We have excellent relations with all suppliers who keep us up to date on their latest offers and developments of their properties. Our tour consultants have visited most parks and properties in Kenya and are always willing to share their knowledge in order to ensure all clients are booked into suitable accommodation.

Out Bound Tours

In addition our outbound department is able to offer you packaged or tailor-made tours to any part of the world. Our Tour Consultants are also able to advice on availability and rates of hotel and car-hire services offered worldwide via our reservation system.






Special Offers

INTERNATIONAL OFFERS 2019

INTERNATIONAL OFFERS 2019

Explore

Kenya Beach Holiday Packages

SOUTH COAST FROM KES 10,800

SOUTH COAST FROM KES 10,800

Explore

Safari Packages

MAASAI MARA FROM KES15,500

MAASAI MARA FROM KES15,500

Explore

Rest & Relaxation (R&R) Packages

NAIVASHA/ELEMENTAITA KES9,000

NAIVASHA/ELEMENTAITA KES9,000

Explore
BOGORIA / BARINGO KES13,185

BOGORIA / BARINGO KES13,185

Explore

International Tours

SINGAPORE USD1490
View
SINGAPORE USD1490
Details on SINGAPORE USD1490
DUBAI OFFERS 2017
View
DUBAI OFFERS 2017
Details on DUBAI OFFERS 2017
THAILAND USD1095
View
THAILAND USD1095
Details on THAILAND USD1095
MALAYSIA USD1205
View
MALAYSIA USD1205
Details on MALAYSIA USD1205
MOROCCO USD944
View
MOROCCO USD944
Details on MOROCCO USD944
ZANZIBAR
View
ZANZIBAR
Details on ZANZIBAR
SEYCHELLES
View
SEYCHELLES
Details on SEYCHELLES
SOUTH AFRICA
View
SOUTH AFRICA
Details on SOUTH AFRICA
CRUISE**SET SAIL**
View
CRUISE**SET SAIL**
Details on CRUISE**SET SAIL**
TURKEY USD655
View
TURKEY USD655
Details on TURKEY USD655
KENYA & E. AFRICA PACKAGES
View
KENYA & E. AFRICA PACKAGES
Details on KENYA & E. AFRICA PACKAGES
MAURITIUS
View
MAURITIUS
Details on MAURITIUS

2019 HONEYMOON

Creating memories that last a lifetime from the moment go… Explore our Local and International packages, from our lovely beaches to the wild Savannahs, runaway to distant Islands and Exotic destinations.. you will find what you are looking for with a smile! TRAVEL IS IRRESISTIBLE! LOCAL BEACH HONEYMOON OFFERS SWEET HONEYMOON IN THE WILD EXOTIC [...]

More info

Meetings and Conferences

We have a wide knowledge and experience in handling conferences and we have a range of properties suitable for conferences in the cities of Nairobi, Dar Es Salaam, Kampala, Entebbe, Eldoret, Nakuru and Kisumu.   The smaller towns also have facilities but these range from small conference halls suitable for medium conferences to larger ones [...]

More info

Team Building Packages

The Right Team Building Event for You. Pacific Blue Travel & Tours Ltd believes that some of the greatest insights into teamwork in an organization are discovered far away from computers, desks, and telephones. Reasons for Team Building include: Improving communication Making the workplace more enjoyable Motivating a team Getting to know each other out [...]

More info

Medical Tourism

Medical tourism (also known as Health Tourism) the act of traveling abroad to obtain health care, has emerged in recent years as a major new trend in the global health care industry, as residents of the United States, Canada, and Europe seek out affordable and high quality medical care in Asia, Latin America, and Africa. [...]

More info

Transfers, Meet/Assist

Airport Transfers PBT will provide you with one of the most valued service of transfers to and from the airport. The service is provided to all travelers ticketed by us on international travel within the Nairobi area to and from Jomo Kenyatta International Airport at a cost of Kshs. 1,800/= per transfer With this transfer [...]

More info

Travel Tips

Visas All visitors to Kenya are required to have valid passports. Visas are also required f visitors who are not citizens of the commonwealth countries in order to enter Kenya. At present visitors from Germany, Denmark, Norway, San Marino, Sweden, Ethiopia, Eritrea, Finland, Spain, Turkey and Uruguay do not require visas. However, since visa requirements [...]

More info

Reserves and Parks

MAASAI MARA GAME RESERVE Covering an area of over 1,500 square km, the Masai Mara National Reserve is one of the most popular tourism destinations in Kenya. The reserve is located in the Great Rift Valley in primarily open grassland. Wildlife tends to be most concentrated on the reserve’s western escarpment… The swampy land provides [...]

More info

Any Questions?

Email sabra.idha@pacificbluetravel.co.ke or Call us on 0721163163, 0723454050, 0716320320, 0772560808 for individual, tailored advice for your perfect stay or send us a message with your booking query.

More info

SWEET HONEYMOON IN THE WILD 2017

AMBOSELI MAASAI MARA SAMBURU/ LAIKIPIA/ MERU NAIVASHA/ NAKURU TSAVO NATIONAL PARK

More info

EXOTIC ISLANDS AND FAR AWAY LANDS

More info